| distributor | Haru Atelier |
| Location | Disclosure without delay upon request. |
| Phone number | Disclosure without delay upon request. |
| Email Address | order-art@haru-atelier.com Hours: 10:00-18:00 (except Saturdays, Sundays, and holidays) |
| Chief Administrative Officer | Yuuki Takakura |
| Additional fees and other additional charges | Includes shipping, duties and taxes We will contact you by e-mail regarding changes to the shipping method. |
| Exchanges and Returns (Refund Policy) | ＜In the case of returns or exchanges at the convenience of the customer In principle, we do not accept returns, exchanges, or cancellations after the work has been shipped. Please contact us for cancellation only in case of damage or defects caused by transportation. |
| Delivery date | We will contact you by e-mail separately as it depends on the delivery and shipping destination. |
| Acceptable means of payment | Credit card only (Paidy payment will be introduced only in Japan) |
| settlement period | Credit card payments are processed immediately. |
| selling price | The amount is stated on each item. |
